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Greater Austin Orthopaedics at 4310 James Casey Street, Suite 3-C in Austin, Texas

Greater Austin Orthopaedics is healthcare, which located in Texas. They address is 4310 James Casey Street, Suite 3-C.
On this page you can see full information about Greater Austin Orthopaedics in 4310 James Casey Street, Suite 3-C, Texas: customer reviews, opening times, drive directions, photos, contacts etc.

Phone: +1 737-219-0243

Address:

4310 James Casey Street, Suite 3-C,
Austin, Texas
78745
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Web site: gaortho.com

Categories: Doctor

Customer Reviews about Greater Austin Orthopaedics

  • ✪ ✪ ✪
    I used to give this Dr. 5 stars ..He has done 3 surgeries for me over a dozen years. My most recent was quickly scheduled to benefit from year end cost savings. Thank you. My hospital stay was beyond horrific but that shall be in a review for South Austin St David's. After Dr. Marshall asking me to talk with the director of nursing, which I did, I had to let him know that I also was never set up with Physical Therapy by the social service worker Aisha. I was told I would have a home health person at first. Friday came and I was told that Aisha contacted someone but it was out of network so she went home but not to worry, I could go home and Monday they would have someone with home health see me. I was discharged, left to walk out myself, no wheel chair or assistance, and go home. Monday came no call. 3 messages to Aisha. Again Tuesday so I started calling to set up PT myself. On my visit with Dr. Marshall, he inquired about my home health. I explained what had happened and was told by him that he has never heard anything but negative out of my mouth. Considering that we have laughed about circumstances of accidents and life experiences, I was extremely insulted. In my 58 years on this earth the ONE thing I hear is how positive I stay through crazy circumstances. I always say ya gotta laugh....after his comment, I showed him my call log on my phone with as many as 12 calls just to Aisha. He said, let's get her on the phone. She stalled for a bit , said she didn't get my messages..Dr. Marshall told her I was showing him my call log at which she claimed that sometimes she doesn't get her messages. He said" didn't they give you a phone when they hired you and her reply...for personal use. Ok long and short...she was called in the carpet, caught not telling you he truth and had no excuse. Dr. Marshall asked if it would be OK to have the hospital CEO call my call phone and said sorry. No call from CEO and this experience has caused me to be uncomfortable as I go forward with my recovery. I just hope that a doctor NEVER says something like this to a patient ever again. We go to the doctors primarily because we have complaints. That does not make us negative it makes us injured, sick, or in pain...it makes us YOUR patients. Your office staff up front personnel need to learn what is proper etiquette with the patient. When I tell you that I have provided my insurance info and that I do not have a card yet and I am told repeatedly I don't have insurance it is beyond frustrating. I Asked her to check next door because I know they have confirmed all info and was denied and told that the doctor wouldn't see me today. I went, I saw, PT next door confirmed all my insurance info active and up to date. Wow...check your staff. You are not being represented in a very positive light. Maybe time for a team meeting and practice what you preach.
    September 28, 2017
    by nance urbach
  • Dr Jobe is the best doctor I have seen in TX. He provided clear instruction on my hand surgery and my recovery time. He was also straight forward on if I choose to opt out of OTPT. Bottom line, very personable and very professional from the doctors to the receptionists.
    April 16, 2017
    by Stacy-Amanda McMillan
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Opening hours Closed now

Tomorrow: 08:00 am — 05:00 pm

Monday
08:00 am — 05:00 pm
Tuesday
08:00 am — 05:00 pm
Wednesday
08:00 am — 05:00 pm
Thursday
08:00 am — 05:00 pm
Friday
08:00 am — 05:00 pm

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About Greater Austin Orthopaedics in Austin

Greater Austin Orthopaedics is located at 4310 James Casey Street, Suite 3-C, Austin, Texas.