Banfield Pet Hospital at 9300 South Interstate 35 Frontage Road in Austin, Texas

Customer Reviews about Banfield Pet Hospital

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  First, they just take your pets in the back without you, and tell you they will call you when they're ready...we had two sick cats, and waited 6-7 hours for an update. They did not really confirm an exact diagnosis on one of them either, but both were prescribed antibiotics. We were just told to give the older cat two pills each day--with no instruction or suggestions on how to actually do this (this was my first time--if you've ever pilled a cat, you understand why this is frustrating). YouTube saved us here. Now, I have sent 3 emails to the tech, received one response saying she would give me a call in the afternoon. 6pm rolled around that day and I called in to her but was told, "If she said she will call you, she will call you." Think I got that call? NOPE, still waiting on any sort of response 3 days later, even sent another email yesterday with no response. LASTLY, the kitten had a collar on when he went in, and it was not returned---convenient since they are in a PetSmart....Don't waste your time on this place
  July 29, 2017

  by Eric Gunderson

Opening hours Open now

Today: 07:00 am — 06:00 pm

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About Banfield Pet Hospital in Austin